Cookie Policy
Cookie Policy
Last Updated: December 5, 2025
This Cookie Policy explains how HumanSmart Group Inc. ("we", "us", or "our") uses cookies and similar tracking technologies on our platform. This policy applies to our website and mobile applications.
What Are Cookies
Cookies are small text files that are placed on your device when you visit our platform. They help us provide you with a better experience by:
- Remembering your preferences and settings
- Keeping you signed in
- Understanding how you use our platform
- Improving our services
- Providing personalized content and recommendations
Types of Cookies We Use
1. Essential Cookies
These cookies are necessary for the platform to function and cannot be disabled. They include:
- Authentication cookies: Keep you logged in
- Security cookies: Detect authentication abuse and protect your account
- Session cookies: Remember your session state
- Preference cookies: Store your language and display settings
2. Analytics Cookies
These cookies help us understand how users interact with our platform:
- Google Analytics: Track page views, user behavior, and traffic sources
- Mixpanel: Analyze user engagement and feature usage
- Performance monitoring: Identify errors and optimize performance
3. Functional Cookies
These cookies enhance your experience with additional features:
- Language preference: Remember your selected language
- UI preferences: Store your theme and layout preferences
- Recent searches: Remember your recent searches and filters
- Notification settings: Store your notification preferences
4. Marketing Cookies
These cookies are used to deliver relevant advertisements and track campaign performance:
- Ad targeting: Show you relevant advertisements
- Conversion tracking: Measure campaign effectiveness
- Retargeting: Show ads based on your previous visits
Third-Party Cookies
We work with third-party service providers who may set cookies on your device:
- Google Analytics: Web analytics
- Mixpanel: Product analytics
- Stripe: Payment processing
- SendGrid: Email delivery
- Intercom: Customer support chat
- LinkedIn, Facebook, Twitter: Social media integration and advertising
AI and Machine Learning
Our platform uses AI services that may collect and process data:
- OpenAI: AI-powered recommendations and content generation
- Anthropic Claude: Advanced AI assistance
- xAI Grok: Social intelligence and search
These services may use cookies and similar technologies to improve their models and services. Please refer to their respective privacy policies for more information.
Mobile App Tracking
Our mobile applications may use similar tracking technologies:
- Device identifiers: IDFA (iOS), GAID (Android)
- App analytics: Firebase Analytics, Mixpanel
- Crash reporting: Crashlytics
- Push notifications: FCM (Firebase Cloud Messaging)
How Long Do Cookies Last
Cookies have different lifespans:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain for a set period (up to 2 years)
- Authentication cookies: Up to 30 days
- Analytics cookies: Up to 2 years
- Marketing cookies: Up to 1 year
Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies
- Safari: Preferences → Privacy
- Firefox: Options → Privacy & Security
- Edge: Settings → Privacy, search, and services
Platform Settings
You can manage cookie preferences in your account settings:
- Log in to your account
- Go to Settings → Privacy & Security
- Manage Cookie Preferences
- Toggle individual cookie categories
Opt-Out Links
- Google Analytics: Google Analytics Opt-out
- Do Not Track: Enable "Do Not Track" in your browser settings
- NAI Opt-Out: Network Advertising Initiative
- DAA Opt-Out: Digital Advertising Alliance
Mobile App Tracking Controls
iOS
- Settings → Privacy → Tracking → Allow Apps to Request to Track (toggle off)
- Settings → Privacy → Apple Advertising → Personalized Ads (toggle off)
Android
- Settings → Privacy → Ads → Opt out of Ads Personalization
- Settings → Google → Ads → Opt out of Ads Personalization
Impact of Blocking Cookies
Blocking certain cookies may affect your experience:
- You may need to log in more frequently
- Some features may not work properly
- Your preferences may not be saved
- You may see less relevant content and recommendations
- AI-powered features may be limited
Data Collection Through Cookies
Through cookies, we may collect:
- IP address and location data
- Device information (type, OS, browser)
- Usage patterns and behavior
- Pages visited and time spent
- Referral sources
- Click-through rates
- Search queries and filters
Updates to This Policy
We may update this Cookie Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending an email notification (for material changes)
- Displaying an in-app notification
Contact Us
If you have questions about our use of cookies, please contact us:
- Email: privacy@hengsheng.com
- Support Portal: /support
Related Policies
For more information about how we handle your data, please see:
Legal Compliance
This Cookie Policy complies with:
- EU General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- ePrivacy Directive (Cookie Law)
- Other applicable state and federal privacy laws